Alexis is the founder and CEO of BPO Innovations, a Guatemala based outsourcing firm specialized on Managed Services to national and international companies. He is a Managed Services Expert as well as the operational and strategic liaison for staff and customers alike…
He holds an MBA degree from Universidad Francisco Marroquín of Guatemala and a Masters in Management from Tulane University in New Orleans. He brings operational and strategic management as well as IT experience to BPO Innovations gathered while working in the outsourcing industry. His previous roles include IT management at Transactel, a major call center in Central America, and infrastructure consulting with 24/7 Customer Guatemala.
Due to his professional background he started this company which would focus on providing Managed Services. They are the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses. This can include outsourcing HR-activities, production support and lifecycle build/maintenance activities.
Alexis is a very analytical professional who is willing to work from dawn to dusk in order for his clients to receive the best service they can. He is a true believer of nothing but hard work to obtain the desired results. He and his wife, Daniela, are proud parents of two beautiful girls. They enjoy an active social life with family and friends, as well as a nice cup of coffee.